Small business website maintenance
Enjoy peace of mind with our website maintenance services for small businesses. As part of this, we manage updates, uptime monitoring and security to ensure your website is always performing at its best.
Website maintenance and support based on your needs
Every small business is unique, and your website deserves tailored care. With our customisable website maintenance and support plans, you gain access to technical expertise and service level agreements tailored to your business needs.
Maintenance plans designed for small business budgets
Keeping your website in peak condition shouldn’t break the bank. Our maintenance plans are crafted specifically for small business budgets, offering essential updates, security monitoring and performance optimisation at a cost that makes sense.
What's included with our website maintenance for small business
Content updates
Updates to content, images and layout to keep your website current.
Uptime monitoring
24/7 monitoring to detect downtime and maintain 99.95% availability.
Technical support
Expert help with troubleshooting, updates and website changes.
Security and encryption
Advanced security with data encryption and threat detection.
Increase online visibility
Improve visibility and traffic from search engines like Google and Bing.
Health checks
Periodic reviews of system health and the production application.
Supporting small businesses with websites for over 20 years
Looking for help with a website
Getting started with a website maintenance and support plan
To get started with a website maintenance and support plan, we first onboard your website by reviewing its application structure, hosting environment and dependencies. We then work with you to agree on the level of support you need – whether that’s routine updates only or a full package with performance optimisation and content adjustments.
After setup, you can log support requests directly whenever you need changes or assistance. Separately, our team continuously manages updates, backups and monitoring in the background to keep your website secure.
1. Audit and review
We start by performing a thorough audit of your website, reviewing security, speed and functionality. By understanding your website’s current performance, we can create a clear plan to protect and improve it.
2. Optimise performance
Once the audit is complete, we optimise and maintain your website on an ongoing basis according to your requirements. This includes, but is not limited to, regular updates, hardening security, and issue fixes.
3. Ongoing monitoring
As part of our maintenance service, we provide continuous monitoring to identify issues before they affect your website’s security. This proactive approach keeps your website running reliably at all times.
Frequently asked questions
What is website maintenance for small business?
Website maintenance for small business is the ongoing process of keeping your website secure, up to date, and performing well. It includes updates to software and plugins, security checks, backups, and performance monitoring to ensure your website continues to run smoothly as your business grows.
Why is small business website maintenance important?
Small business website maintenance is important because it keeps your online presence reliable and professional. Regular maintenance reduces security risks, prevents downtime, and ensures your website remains fast, mobile friendly, and optimised for search engines.
How much does small business website maintenance cost?
Small business website maintenance cost can vary depending on the level of service your business requires. Basic plans can start from as little as $50 per month and cover essentials such as software updates, backups and monitoring. More advanced packages typically include added features like enhanced security, SEO optimisation, detailed reporting and priority support, while premium solutions with highly customised support can cost in excess of $1,000 per month.
As part of our engagement process, we start by understanding your business, the type of website you run, and the level of support you need. We know that every business is different, and that compliance and risk management requirements are not the same for a local café, an online retailer, or a financial services provider.
We also provide clear and upfront pricing, with the option to tailor a plan that reflects your specific needs. Whether you want the peace of mind that comes with basic protection or a comprehensive maintenance plan that safeguards sensitive data, we can help you find the right balance between cost, support and risk management.
How do I choose the right website maintenance service for my small business?
When choosing a website maintenance service for small business, it is important to look closely at what each provider offers and how flexible their plans are. The right service should cover the technical essentials such as updates, backups and security, but can also go further by offering tailored support based on your business.
We recommend working with a local Australian company, as this ensures you have access to proper support when you need it most. A local team understands the context in which your business operates, from customer expectations and industry regulations to the importance of fast response times when issues arise. Unlike overseas providers, who may work in different time zones or provide limited communication, we are available when you are, and we can tailor solutions to suit Australian businesses specifically.
Managed website services that make a difference
Our managed website services are designed to keep your small business website running efficiently. From regular updates and audits to proactive monitoring, we handle all the technical work. With a structured maintenance and hosting plan, your website becomes a reliable tool that supports customer engagement, brand credibility and long-term growth.
Platform updates
Ongoing platform updates keep your website performant and in line with the latest web standards. This includes regular updates to the content management system and infrastructure components, carried out alongside thorough testing to support an uninterrupted user experience.
Website audit
Our website audits deliver a comprehensive view of your website’s health and performance. As part of this, we systematically scan your website to identify technical and on-page issues, including broken links, 404 errors, incorrect redirects and Open Graph misconfigurations. These insights highlight problems that can impact search rankings and user experience.
Managed support and security
Managed support and security services give you peace of mind to focus on your core business while our team manages the day-to-day operations of your website and infrastructure. These services include maintenance, proactive security monitoring and vulnerability assessments, ensuring your website remains secure and resilient at all times.
Get help with your website maintenance and support
Ensure your website runs reliably with our expert maintenance and support services. We handle updates, performance monitoring and technical fixes so you can focus on growing your business with confidence.